MSU Libraries

Guides

Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback) by Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler; David Maxfield
Call Number: *Title not owned by MSU but can be borrowed for free through MelCat.
ISBN: 0071829318
Publication Date: 2013-06-14
Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.