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Michigan State University

BHEARD Research Guide : Getting Help

With research and technical questions

Research and Technical Assistance

Librarians are happy to provide research assistance, so don't be afraid to ask for help! Most college libraries will staff a Reference or Help Desk for walk-in customers, schedule personal consultations, or take questions via telephone, e-mail, chat, or instant message. They may also provide technical support such as diagnosing and resolving problems connecting to library resources and/or using course management software. Librarians often specialize in a particular subject discipline so, depending on your area of research, you might consult with one or more librarians. The MSU help options are listed below:

Ask A Librarian

Through personal appointment, chat, instant message, e-mail, or phone.

24/7 Support Line

For D2L/ANGEL or other problems accessing library resources, as well as article and book requests for distance learners.

Subject Guide

Anita Ezzo's picture
Anita Ezzo
Main Library
366 W. Circle Drive
Room E404
East Lansing, MI 48824
Michigan State University