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Michigan State University

MSU Library Staff Development: Diversity, Equity, & Inclusion

Cultural Competence

Cultural competence is a congruent set of behaviors, attitudes, and policies that enable a person or group to work effectively in cross-cultural situations; the process by which individuals and systems respond respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions, and other diversity factors in a manner that recognizes, affirms, and values the worth of individuals, families, and communities and protects and preserves the dignity of each

National Association of Social Workers. Standards and Indicators for Cultural Competence is Social Work Practice. Washington, DC: National Association of Social Workers, 2015. https://www.socialworkers.org/LinkClick.aspx?fileticket=PonPTDEBrn4%3D&portalid=0

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Michigan State University