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Michigan State University

Mendeley: Tech Support

Information for Mendeley uses, including citation download assistance, bibliography creation, and tips to make Mendeley a time-saving, citation management tool


Send an email to Mendeley Support at


Follow @MendeleySupport on Twitter for real-time technical support and the latest Mendeley updates.


Follow Mendeley on Facebook for the latest news, updates, and announcements of upcoming events.

Getting Started with Mendeley

The Getting Started with Mendeley Guide describes how to perform many of the basic steps that new users of Mendeley need to know.  It is available as a PDF download from their website, and is automatically included in the library when Mendeley Desktop is downloaded.

Technical Support

Help Guides and Videos are available from the Mendeley Resource Center.

The Mendeley Support portal contains articles on many of the common issues users have experienced with Mendeley.  Users can post new questions or send an email to the support team.

The FAQ page answers the most frequently asked questions from Mendeley users.

Users can report bugs and request new features in the Feedback Forum.

Mendeley Blog

The Mendeley Blog contains a wealth of information about Mendeley - news and updates, technical support, tips and tricks, and even examples from Mendeley users.  The 'How-To' Series is especially useful to those new to Mendeley and highlights some tips and tricks to help users get started.

Video Tutorials

Mendeley has a series of video tutorials, called Mendeley Minutes, that show users how to perform many of the common functions of Mendeley.  These videos are available from both the Mendeley website and the Mendeley YouTube channel.

Michigan State University