Send an email to MSU Library Mendeley Support at Mendeley@lib.msu.edu.. Please provide as much detail as you can about the issue, including which kind of computer you're using (PC or Mac) and which browser. We'll get back to you as soon as we can.
Help Guides and Videos are available from the Mendeley Guides and Tutorials page.
The Mendeley Support portal contains articles on many of the common issues users have experienced with Mendeley. Users can post new questions or send an email to the support team.
If you are into the development side of Mendeley, (APIs) check out the Mendeley API Developers page.
Mendeley has a series of video tutorials, called Mendeley Minutes, that show users how to perform many of the common functions of Mendeley. These videos are available from both the Mendeley website and the Mendeley YouTube channel.