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Michigan State University

Mendeley: Tech Support

Information for Mendeley uses, including citation download assistance, bibliography creation, and tips to make Mendeley a time-saving, citation management tool


Send an email to MSU Library Mendeley Support at Please provide as much detail as you can about the issue, including which kind of computer you're using (PC or Mac) and which browser. We'll get back to you as soon as we can.


Follow @MendeleySupport on Twitter for real-time technical support and the latest Mendeley updates.


Follow Mendeley on Facebook for the latest news, updates, and announcements of upcoming events.

Technical Support

Help Guides and Videos are available from the Mendeley Guides and Tutorials page.

The Mendeley Support portal contains articles on many of the common issues users have experienced with Mendeley.  Users can post new questions or send an email to the support team.

If you are into the development side of Mendeley, (APIs) check out the Mendeley API Developers page.

Mendeley Blog

The Mendeley Blog contains a wealth of information about Mendeley and Elsivier.

Video Tutorials

Mendeley has a series of video tutorials, called Mendeley Minutes, that show users how to perform many of the common functions of Mendeley.  These videos are available from both the Mendeley website and the Mendeley YouTube channel.

Michigan State University