Citation managers are programs that help organize the references you find for your research. They're awesome and I highly recommend using one. Zotero is the one I know and use (it's very easy which is why I picked it) and I know people in the social sciences like it. There are also two others that we support at the library - EndNote and Mendeley.
Below are links to:
- a comparison chart to help you see the differences between the programs
- the guides that explain each program
- the events page where you can search for the classes we give (fyi: you can narrow the calendar search to "citation management" to just see those classes)